Business Process Improvement Solutions
We offer continuous business process improvement services by collecting your execution data and setting performance metrics (KPIs). Our analytics and business telemetry identify issues, and we help you improve by initiating retrospectives and running a learning process. This includes setting, assigning, and tracking learning resources. Our service operates 24/7.
Improve Business Processes 24/7
We provide continual improvement services by collecting execution data, setting KPIs, identifying issues and driving better performance.
Set the KPIs & Business Rules
We help you establish and track KPIs (key Performance Index), ensuring your business processes are effective and continuously improving.
Uncover the Hidden Issues
Our analytics & telemetry tools identify problems and offer insights to help you precisely understand hidden issues.
Local Discoveries to Organizational Knowledge
Incorporate local discoveries and other resources into your organizational learning tree, allowing everyone to benefit and learn.
Drive Improvement Through Retrospectives
After identifying problems, we facilitate continuous enhancement by initiating retrospectives and a structured learning process for your team.
Build Trust with Quality Services
With 24 years on the web, we aim to gain your long-term trust by delivering quality, customised services at a reasonable cost.
Our Services for 'Continuous Business Process Improvement'
Our services include KPI-Driven Process Analysis to identify inefficiencies, Automated Workflow Solutions to enhance productivity, Continuous Process Improvement for ongoing optimization, Telemetry and Real-Time Analytics for quick insights, Customer Experience Automation to boost satisfaction, and Digital Transformation Consulting to modernize processes with the latest technologies.
KPI-Driven Process Analysis
This service identifies and monitors Key Performance Indicators (KPIs) to pinpoint inefficiencies in business processes. We use these metrics to provide a data-driven analysis, highlighting areas that need improvement and automation and ensuring processes align with the organisation's strategic objectives.
Automated Workflow Solutions
We specialise in designing and implementing automated workflows to streamline operations. By integrating state-of-the-art software and AI technologies, we eliminate repetitive tasks, reduce errors, and enhance productivity, allowing businesses to focus on core activities.
Continuous Process Improvement (CPI)
Adopting a CPI approach, we ensure that business processes are optimised once and undergo ongoing refinement through an automated Retro Process. This involves regular monitoring, automatic feedback through telemetry, and iterative improvements through initiating a retro, learning and scheduled tracking of performance metrics.
Telemetry and Real-Time Analytics
This service offers real-time insights into process performance by leveraging advanced telemetry and analytics. It enables businesses to make informed decisions quickly, adjust strategies promptly, and maintain a competitive edge in a dynamic market.
Customer Experience Automation
We enhance customer interactions by automating critical touchpoints in the customer journey. This results in faster response times, improved service quality, and higher customer satisfaction, strengthening customer relationships.
Digital Transformation Consulting
We guide businesses through the digital transformation journey, integrating the latest technologies to modernise and automate processes. This service includes cloud computing, AI, and IoT solutions to drive efficiency, scalability, and innovation.
Proven Techniques
Agile
Lean Software Development
Scrum
DevOPS
AI/ML
5S
Associated Tools & Technologies
Python
A high-level, interpreted programming language with extensive library support that's used in web development, data analysis, AI, and more.
Pandas
A powerful data manipulation and analysis library that provides data structures and functions for handling numerical tables and time series.
Scikit-learn
Provides simple and efficient tools for data mining and data analysis, built on NumPy, SciPy, and matplotlib. It supports various supervised and unsupervised learning algorithms.
PyTorch
An open-source machine learning library based on the Torch library, used for applications such as computer vision and natural language processing, focusing on deep learning and differential computing.
Plotly
A graphing library that makes interactive, publication-quality graphs online. Offers API libraries for Python, R, MATLAB, Node.js, etc.
Matplotlib
A flexible plotting and visualization library. Use it to create static, interactive, and animated visualizations in Python.
Keras
An API designed for human beings, not machines, that runs on top of TensorFlow, enabling fast experimentation with deep learning.
NumPy
Essential for scientific computing with Python, NumPy supports large, multidimensional arrays and matrices and an extensive collection of high-level mathematical functions.
Bokeh
Creates interactive plots and dashboards in the browser. It’s great for creating complex visualizations easily and with high performance.
TensorFlow
TensorFlow is an open-source machine learning library developed by Google, used for creating neural networks and providing tools for data analysis and deep learning.
Highcharts
A JavaScript charting library that allows the creation of interactive and versatile charts for web and mobile projects, making it a popular choice for data visualization in BI solutions.
Power BI
A Microsoft business analytics service offering interactive visualisations and business intelligence capabilities.
Tableau
Tableau is a data visualization tool that transforms complex data into actionable insights using interactive dashboards, ideal for business intelligence and analytics.
OpenAI API
It provides access to powerful AI models developed by OpenAI, enabling applications like translation, summarization, and text generation.
MongoDB
A source-available cross-platform document-oriented database program to manage a big amount of data. Classified as a NoSQL database.
MySQL
An open-source relational database management system. One of the most popular databases used in web applications.
MS-SQL
A relational database management system (RDBMS) developed by Microsoft. It provides a secure and scalable platform for managing and storing data.
PostgreSQL
A free and open-source high load compatible relational database management system emphasizing extensibility and SQL compliance.
Next.js
A minimalistic framework for server-rendered or statically exported React applications, simplifying the setup process and supporting static site generation.
React Native
A JavaScript framework developed by Facebook for building native-like cross platform mobile (for both android and iOS) apps using React.
React/ReactJS
A JavaScript library for building user interfaces or UI components, typically for single-page applications.
Electron
Electron is an open-source framework enabling the development of cross-platform desktop apps using JavaScript, HTML, and CSS.
MS Dynamics 365 Business Central
A comprehensive, cloud-based business management solution designed for small to medium-sized businesses.
AWS
Amazon Web Services, a secure cloud services platform offering compute power, database storage, and other functionalities.
Azure
Microsoft's public cloud computing platform providing solutions including IaaS, PaaS, and SaaS.
GCP
Google Cloud Platform, a suite of cloud computing services running on the same infrastructure Google uses internally.
Trello
Aweb-based, Kanban-style list-making application for managing and tracking projects, tasks, and team collaboration.
Jira
An agile project management tool developed by Atlassian, primarily used for issue tracking, bug tracking, and agile planning.
Postman
A popular API testing tool with features supporting API development, testing, and documentation.
Appium
An open-source tool for automating native, mobile web, and hybrid applications on iOS and Android platform.
Selenium
Our experienced team specialises in crafting robust, secure APIs enabling your applications to interact smoothly and facilitate real-time data exchange.
TestRail
A web-based test case management tool that manages, tracks, and organizes software testing efforts.
Browserstack
Our experienced team specialises in crafting robust, secure APIs enabling your applications to interact smoothly and facilitate real-time data exchange.
Frequently Asked Question
Please check the FAQs below for your questions. If you don't find what you're looking for, feel free to submit a query or contact us via email, Skype, or mobile.
Certainly! You don't need to be a tech wizard to bring your idea to life. We can flesh out your concept through a software requirement and specification document (SRS), a prototype, and a software model, ultimately transforming it into a practical product that fulfils your needs. However, you (or someone representing you) must have a clear vision of what you wish to create, including the concept's purpose, its intended users, and the reasons for its use. Additionally, you should be ready to answer our questions and have the time and patience to review features as they are prototyped or developed.
Yes, we're here to support you. You're not alone; developing requirements is vital in the software development lifecycle. According to the Lean Software Development principle, creating software is about generating knowledge. The more you understand your business needs, the better your chances of success. This is achievable when someone familiar with software intricacies thoroughly examines your business goals and ideas, offering various ways to integrate your concepts into a software solution in an easily understandable manner.
We will undertake this task by engaging in friendly discussions and transforming your idea into an interactive prototype that resembles the envisioned software. Following this, our focus will shift to integrating specific business logic into the software during later development stages.
In new concept-driven software projects, you're likely to initially provide only about 10-15% of the requirements. To define the rest, you must envision the proposed system from both user and business perspectives, discerning what's necessary and what isn't. Prototyping with minimal investment is the most effective way to do this.
Without a prototype, there's a high risk of overlooking essential data and opting for features that only add marginal value to the minimum viable product (MVP). Software dynamics suggest that 20% of features deliver 80% of the value. Thus, incorporating the top 20% of functionalities contributing 80% of the value is crucial for business success. Skipping this step increases the risk of developing an inappropriate system, necessitating significant revisions later on, which could result in unmanageable delays and, ultimately, discarding the system.
We're eager to help. However, before proceeding with an agreement, we'd like to review the project's functionalities, database, technologies, and any existing documents to ensure we can meet your expectations and make you a satisfied client.
Absolutely. It's essential, however, to choose a dedicated developer. You'll manage the project, including daily planning and oversight of work and reports. Our role will be limited to performing automated and semi-automated checks through our systems without directly supervising the developer's daily tasks.
Three simple Steps to Get Started
Working remotely with our team on your software development or support project, you'll quickly realize that distance is irrelevant. Thanks to high-speed internet, premium cloud services, and advanced communication tools, our global team feels as accessible as if we were next door.
Let's Plan Your Project Together
Let's talk about your project! If it's new, tell us your ideas and goals so we can build a prototype together. If it's ongoing, share any problems you're facing, and we'll help find solutions. We'll also outline a clear plan, approach, and cost details.
Seal the Deal with an Agreement
Let's clear up any questions or concerns through detailed discussions. Once you're happy, we'll draft a formal service agreement. This document will cover our approach, daily operations, essential legal points including IP rights, and mutual concerns. In essence, we'll officially document our rights and responsibilities.
Get Your Project Rolling!
Ready to go with us? Let's set things in motion! We'll need a small deposit to prepare our team and resources, secure your project's spot, and schedule a start date. Time to kick things off!